Manulife

Senior Data Scientist, Advanced Analytics

Job description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working Arrangement

Hybrid

Job Description

Key Focus: Reporting to the GWAM Asia Head of Advanced Analytics, the Senior Data Scientist will take a leading part in developing and managing world class, robust, revenue generating, advanced analytics driven program for the Retirement Business.

What motivates you?
  • You obsess about customers, listen, engage and act for their benefit 
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters 
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone 


We are looking for someone with:
  • Master’s Degree or an advanced degree in a quantitative discipline (Business Statistics, Applied Mathematics, Computer Science, etc.).
  • 8 years+ experience developing of probabilistic models, data mining, and machine learning algorithms, including real world experience of applying analytics models and techniques in the customer and marketing area.
  • Expert in data analysis using Python, R, SQL and/or SAS and data visualization package such as PowerBI
  • Hands-on experience of multivariate analysis, modeling, segmentation, and customer analytics using statistical techniques
  • Hands-on experience in deploying analytics campaigns including targeting, test and control development, response tracking and analysis. Experience in Web Analytics such as Adobe a plus
  • Strong business domain knowledge gained from the insurance, banking, investment management and/or consultancy industry.
  • Strong communication and presentation skills. Ability to present data reports/ analyses and statistics in a simple and clear way.
  • A team player with the ability to successfully manage interaction with internal clients and work independently and within a team environment with professionalism and collaboration.
  • Experience working with the regional team would be an advantage.
On the job you will:
  • Lead the design of Business Value generating Advanced Analytics solution by leveraging Data Science / AI/ML Modeling techniques for Retirement Hong Kong
  • Lead complex data mining and customer analytics projects from creation, evaluation, testing and continuously improving using machine learning, and other analytics techniques.
  • Manage and develop advanced analytics models (e.g., Retention model; Upsell model; Segmentation model…etc)
  • Strong ability to generate relevant, actionable insights based on iterative data analysis, translate data-driven output into business language, and to make appropriate recommendations to respective business stakeholders
  • Innovate & find creative ways to drive the customer value creation and improve the effectiveness of marketing programs through leveraging internal data & external data, structured & unstructured data, and big data technologies.
  • Provide expertise on analytics concepts for the broader advanced analytics group, and inspire the adoption of advanced analytics, data engineering and data science across the organization


Our commitment to you
  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success 
  • A bold ambition and set of goals to be a leader in driving transformation in our industry 
  • Our best. Every day. 
Learn more about opportunities with us at www.manulife.com/en/careers/why-join-us.html

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock And Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com.

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans. Additional information about John Hancock may be found at johnhancock.com.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

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