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Data Analyst − Campaign Developer
  • Python
  • SQL
  • Database
ANZ Banking Group
150 days ago

Data Analyst- Campaign DeveloperLocation: Melbourne
  • Be a part of our Agile New Ways of Working
  • Successfully build, collaborate with and influence a network of strong relationships within and across the Tribe
  • Enable and inspire a multi-disciplinary team to pursue its mission
The Business Owners (BO) Tribe is responsible for acquiring, engaging and retaining customers through meeting their business banking needs. This includes driving the ANZ customer engagement program and continuing to develop and promote our customer conversation program.The tribe has an exciting program of work and we are seeking a Data Analyst – Campaign Development to work within one of our squads delivering data driven customer contact programs to support our customer and business goals.The RoleThe role will be based within one of the BO squads, made up of a mix of Journey Experts, Data Scientists and Data Analysts. The role will also be part of the BO Data Chapter and wider Chapter of Chapters that have been established to foster collaboration and learning across the data community at ANZ.The role will be responsible for the design and build of data driven customer communication campaigns, leveraging a wide variety of ANZ data and the IBM/Unica toolset. Collaboration with squad peers, Chapter, the Data & Analytics tribe and wider stakeholders will be key. There is also the opportunity to work alongside key strategic partners and to gain exposure to broader data analytics tasks as required within your squadWho are you?
  • A team player – You know we only win if we all win. You recognise and value the different perspectives and skills your colleagues bring. It is not about being a hero but jumping in and contributing to the successful delivery of the team’s mission
  • The customer’s biggest fan – You demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes
  • Comfortable being uncomfortable – You are comfortable with uncertainty and have the ability to effectively manage yourself through ambiguity and change
  • Continuous improvement junkie – You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement
  • Committed to your own and other’s growth – You strive to stretch and grow yourself and others by identifying your own development areas, seeking feedback and providing feedback to others to help them learn and grow everyday
  • A problem solver – You are energised by tackling complex problems and use critical thinking, your network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
  • Risk savvy – You build sustainable solutions that protect customers, stakeholders and the community
What you bring to the role
  • Passion for data, analytics and the customer
  • Thrive in a collaborative working environment
  • Proven track record of design and build of data driven customer contact including customer profiling, campaign targeting, design, execution and ongoing performance tracking
  • Prior experience of using SQL, IBM/Unica (or other campaign management tools), R, Python
  • Hands on experience of working with databases
  • You have great attention to detail and focus on quality
  • Experience in managing a diverse range of stakeholders
  • You display curiosity around business problems and opportunities, bringing customer insights to decisions and how we execute
  • You are comfortable sharing your knowledge with others and seek out opportunities for personal learning and growth
  • You are proactive in identifying opportunities for improvement
“At ANZ we aim to create an inclusive environment where employee differences such as gender, age, culture, disability, sexual orientation, family and caring responsibilities and religion are valued.

We work flexibly at ANZ. Talk to us and let us know how this role can be flexible for you.”

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