Data Scientist Manager

Company:
Location: Belfast

*** Mention DataYoshi when applying ***

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing Smart Working at BT. Smart Working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss Smart Working and how it might work for the job you are applying for.



About this role

We are looking for people who enjoy exploring new technologies, developing new skills, using industry leading development techniques and architecting systems that really matter to our customers. We need people who like a wide variety of work, who enjoy a challenge and are passionate about high quality engineering products.

You could be working as a Data Science Manager for the Data Enablement Tribe, you’ll be accountable for using data science techniques to measure service performance and influence change for our Networks. You’ll lead a team of Data Engineers and Data Scientists. You’ll be working closely with other teams across all of our organisation to successfully derive insights and benefits for the business, supporting TV, Sport, Broadband, Customer Experience, Digital Voice and market leading technologies like Halo3. You’ll be able to explain your output clearly at all levels of the business.


You'll have the following responsibilities

  • Focus on the delivery of business value to our customers through successful data products and services aligned with our BT Group strategic vision. You will be creating the innovative insights that help us deliver on Tribe Vision.
  • You will work alongside the squads in the Data Enablement Tribe; deriving innovative and new insights from our extensive data sources that support exceptional customer experience and service improvements.
  • You will be responsible for articulating the benefit of you & your team’s insights and working with the Tribe Product Owner to bring these to life as data products for our Tribe.
  • Amplify our customers’ voice to discover their business problems and identify product solutions to meet these needs. You’ll be able to explain your output clearly at all levels of the business.
  • You will work to the agile principles of openness, transparency and communication to continuously develop and nurture strong working partnerships with business stakeholders and encourage the squads within the Tribe to become closer to our customers and stakeholders.
  • Collaborate with the squad Product Owners and Data Engineers on the design and technical approach to the delivery of a prioritized backlog and innovation.
  • Ability to coach, mentor and provide feedback to the Tribe on data science techniques and methodologies. You’ll be in a position to grow a new team and shape the way we do data science in our area.
  • You’ll be passionate about championing continuous improvement initiatives across all aspects of the product through embracing lessons learned session and an agile mind-set.
  • Actively seek opportunities for you and your team to collaborate with and learn from other employees in our organization through internal networks, events and communities of practice.

You'll have the following skills & experience

  • Experiment daily to quantify the performance of existing algorithms and new opportunities in our Networks domain.
  • Strong communication skills to work with multiple stakeholders to understand the business problems and come up with innovate solutions to solve them
  • Mine and analyse data sets, leveraging data science skills and techniques to deliver business benefit.
  • Use exploratory analysis methodologies to identify patterns and trends to use with the right statistical methods (clustering, PCA, regression, significance testing) and articulate the confidence limitations within analysis.
  • You’ll have experience of machine learning, data mining and algorithm development to seek out new insight
  • You will feel confident extracting and manipulating data from our various data stores and storage framework and sources
  • Work with descriptive and predictive analytics (e.g. linear regression & propensity models, customer segmentation, data mining and trigger identification) of the mobile and converged customer base.
  • Experience of using machine learning frameworks and predictive modelling
  • Skills in Python and/or R, SQL & GIT
  • Hands on experience using big data technologies and a background in analytics and statistics
  • Proven ability and experience to guide and coach incremental data science team.
  • Transformation leadership, understand how we can take BAU project and programme demand into data products that are extensible and re-usable.
  • Leadership comes in many forms, for this role there is a line management requirement, we foster a culture of continuous improvement, collaboration and coaching. We expect you to lead by example and support development of data centric mind-set in the team.
  • Empathy of our customers, we put the customer at the heart of everything we do. We create products and services that enable our internal and external customers to get the most from our data in a way that works for them.

Benefits

  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Option to join the Healthcare Cash Plan
  • Pension scheme
  • Shares Plan
  • Flexible benefits: cycle to work, childcare vouchers, healthcare, etc.
  • Discounted BT products


About BT

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.


We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.


So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

How to Apply

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application!







Key skills


  • You’ll have experience of machine learning, data mining and algorithm development to seek out new insight
  • Skills in Python and/or R, SQL & GIT
  • Work with descriptive and predictive analytics (e.g. linear regression & propensity models, customer segmentation, data mining and trigger identification) of the TV, Broadband, Voice and converged customer base
  • Leadership comes in many forms, for this role there is a line management requirement, we foster a culture of continuous improvement, collaboration and coaching. We expect you to lead by example and support development of data centric mind-set in the team.
  • Strong communication skills to work with multiple stakeholders to understand the business problems and come up with innovate solutions to solve them

*** Mention DataYoshi when applying ***

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