Customer Experience: Data Scientist

Job description

Requisition Number

REQ# 121624

Job Family


Career Stream


Leadership Pipeline

Manage Self: Professional

Job Purpose

To perform financial analysis on business data in order to leverage and communicate effectively with stakeholders; so as to add value to the businesss financial management strategy.

Job Responsibilities

  • Build research capabilities by collating data from different sources and communicate to all stakeholders.
  • Communicate solutions and ideas to stakeholders through meetings; presentations and generating reports.
  • Build and maintain professional relationships with all stakeholders at all levels of the organisations.
  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
  • Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
  • Create new innovative value by identifying analytical opportunities withn Nedbank.
  • Identify business problems by analysing data and reports from various sources.
  • Understand impact of scenarios or changes on the business by developing analytical tools for internal and external clients.
  • Provide meaningful recommendations; explanations and highlights of concerns or anomalies by analysing and interrogating financial information.
  • Ensure that financial business analysis is conducted in line with the set standards.
  • Enhance processes; policies and procedures by researching; reviewing current documents and submitting recommendations.
  • Ensure compliance by following policies and procedures and data integrity.
  • Contribute to intellectual capital development by providing continuous motivation; mentoring; coaching and on the job skills training.
  • Manage defined risks in the finance function and risk categories at targeted levels by adhering to internal and external guidelines/policies/ procedures/business rules/ compliance and governance requirements.
  • Ensure value is maintained by identifying opportunities and potential risk and addressing them.
  • Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
  • Identify training courses and career progression for self through input and feedback from management.
  • Ensure all personal development plan activities are completed within specified timeframe.
  • Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
  • Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • Bachelor of Commerce: Financial Management

Minimum Experience Level

  • 3-6 years' experience in Financial Services Environment

Technical / Professional Knowledge

  • Business Acumen
  • Business principles
  • Communication Strategies
  • Data analysis
  • Governance, Risk and Controls
  • Nedbank policies and procedures
  • Principles of financial management
  • Research methodology
  • Business writing skills
  • Microsoft Office Product
  • Regulatory knowledge
  • IT / Banking knowledge

Behavioural Competencies

  • Applied Learning
  • Communication
  • Decision Making
  • Innovation
  • Work Standards
  • Technical/Professional Knowledge and Skills

Please contact the Nedbank Recruiting Team at +27 860 555 566

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