Job description

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

Would you like to be part of the smarter payments vision that delivers fast, safe, and best in class experience to banking users using AI? The successful candidate will apply data science techniques from machine learning to a combination of third party and Jack Henry proprietary datasets to launch/enhance AI products that help our financial institutions deliver faster, safer payment experiences and build digital engagement.

This position can be worked out of the Louisville, KY office or remote from anywhere within the US.

What you’ll be responsible for:

  • Translate business requirements into data science problems for a variety of use cases including real-time fraud detection and financial wellness
  • Feature engineer and pre-process raw data to optimize model performance
  • Implement end-to-end ML pipeline and model training to deliver AI use cases using machine learning
  • Drive model selection by comparing a variety of statistical and machine learning algorithms
  • Collaborate with cross-functional teams to leverage data lake in assembling and synthesizing training datasets from a wide variety of data sources
  • Prototype, refine, develop, deploy and scale ML models for Jack Henry AI products
  • Enhancing client experience of our products through usage data analysis, ad hoc analytics and metrics
  • May perform other job duties as assigned

What you’ll need to have:

  • Bachelor’s degree in Computer Science, Economics, Applied Math or related analytical field with course work/certifications in Data science. AWS certifications highly preferred.
  • A minimum of 6 years of hands-on work experience as data scientist with machine learning focused skillset.
  • Business acumen and experience with creating solutions to address the business problem, planning, and execution
  • Keen interest in understanding payments business domains and their data
  • Prior end to end experience delivering a client facing ML based AI product/business solution from data extraction and feature engineering to model training and deployment
  • Experience in practical data processing working with large scale datasets, data mining/transformation, and information retrieval tasks
  • Experience with modern programming languages (Python, R, Javascript) and open-source technologies
  • Experience with Machine Learning APIs and computational packages (e.g., - Scikit-Learn, SciPy, Pandas, Matplotlib, stats models)
  • Experience with business analytics, creating ad hoc analyses to inform client usage and user adoption of products
  • Must be a collaborator and team player. This role interfaces with various cross-functional stakeholders in Data Services, DevOps, Development, client facing and leadership teams.

What would be nice for you to have:

  • Prior experience with AWS AI/ML stack - Sagemaker, Feature Store, Kinesis, and Lambda highly preferred
  • Experience implementing fraud detection solutions
  • Experience with Agile methodologies
  • Prior experience in Payments/Banking/Fintech
  • Excellent communication and presentation skills

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry’s mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, Do the right thing, do whatever it takes, and have fun. We recognize the value of our associates and believe much of our company’s strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.

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