JLL

Data Analyst

Job description

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Data Analyst
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements below. We’re interested in getting to know you and what you bring to the table!

Data Analyst Job Description
The Data Analyst is responsible for system integrity using JLL system Corrigo and client system Maximo a strategy to meet evolving business needs, and requires alignment with operations, and solutions development objectives. This role touches many aspects and client relationships that are critical to the success to the account.
General duties include system configuration, records maintenance for system users, properties, assets, work order scheduling, system/data integrity and auditing.
Responsibilities
Develop and deliver high quality systems and process solutions that solve complex business needs and issues based on business requirements, MSA/MOU/Contracts, reporting needs, system functions, process workflows, module deployments, system enhancements, and third-party integrations as needed.
Gather and assess critical business information to support business objectives and desired outcomes based on best practices, feasibility studies, cost/benefit analyses, risk assessments, etc.
Collaborate with Operations on adapting the system platforms to meet the business needs and develop new ideas.
Maintain and demonstrate a thorough understanding of Corrigo product features and system and operational process expertise by participating or presenting training and knowledge shares and by utilizing documented resources.
Design and document end-to-end, scalable business processes, and workflows for current and future states.
Thoroughly perform system and process troubleshooting and proactively engage colleagues for support when required.
Prepare and execute test strategies and scripts for new implementations, enhancements, and process workflows.
Prepare and deliver training, how-to/process documentation to clients and users related to deployment activities.
Anticipate and identify gaps, risks, and changes to any platform. Effectively communicate the impact of changes to management.
Maintain effective communications with manager, clients, and colleagues. Proactively share and escalate issues through proper channels.
Collaborate with colleagues to develop or enhance the platform and processes.
Work with the team to maintain the existing Corrigo system, deploy new modules, and implement system modifications to meet the needs of business growth.
Collaborate with the business finance team to identify improvement opportunities, and system gaps hampering business growth.
Define and maintain best practices, processes, and white papers based on documented lessons learned, process and system changes to enhance data quality, usability, security, and availability and deployment activities.
Actively participates in continuous improvement of internal business analyst functions by creating or updating and sharing tools and processes.
Perform all project and operational activities within defined parameters and schedule.
Complete other projects and responsibilities added at manager's discretion.
Partner with peers and other colleagues to complete or troubleshoot projects and solutions as required.
Qualifications
Bachelor’s degree (preferably in Business Administration or Computer Science)
3+ years of relevant Data Analyst business experience
Experience working with Maximo, Corrigo, SalesForce / CMMS systems is a PLUS
Must have experience conducting business needs analysis sessions, workflow assessments, and creating business and functional requirements documents.
Proficient with MS PowerPoint, MS Word.
Strong proficiency in MS Excel, specifically using formulas for data analysis/ VBA experience is a plus
Must have prior experience in an external customer/client facing environment
Team-oriented, very responsible, self-motivated, and focused on exceeding client expectations

Other Knowledge, Skills and Abilities:
Strong strategic analytical skills with an ability to carry through with delivering on implementation of the strategies.
Ability to communicate effectively to all relevant stakeholders: from new client prospects, existing clients, internal managed staff to the internal Executive team and major shareholders.
Ability to provide accurate analysis and assessment, while maintaining a sense of urgency to meet the needs of business changes.
Knowledge of analysis techniques and tools including soliciting and documenting business and system processes.
Must have proven ability to understand a complex technical environment.
Experience conducting business assessments & analysis, and interpreting the results into custom multifaceted enterprise solutions
Ability to adapt to a fast-paced, continually changing business and work environment while managing multiple priorities and driving continuous improvement.
Knowledge and ability to understand and negotiate complex risk and influence change.
Ability to work across departments internally to solve any client issues that arise

Working Environment:
Position is remotely based.
Please note this is a virtual role
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!

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