Job description


Birmingham, Hastings, Leeds

About The Job

Job summary

We recognise the challenges that people with protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.

Are you experienced in analysing data to identify trends and insights and assure its quality?

Do you have strong communication skills and can explain data to non-technical colleagues?

Have you worked with and supported the administration of databases?

If so, we’d love to hear from you!

Job Description

Technology lies at the heart of our transformation, our goal is to change data into a digital asset allowing the organisation to learn, adapt and provide world class procurement and commercial services.

We will do this by embracing Microsoft 365 services particularly Power BI and Microsoft Teams. Our goal is to move away from manual processes and automate them - serving up quicker, more accurate data journeys for our teams, whilst reducing waste in our operational tasks. Microsoft 365 and Dynamics 365 environments exist in order to improve and increase user satisfaction and deliver an excellent user experience.

We want to innovate our operating structures, joining up data points end-to-end to deliver compelling stories for key decision makers. This will involve the creation of meaningful Management Information (MI) reports and dashboards covering the full commercial lifecycle, bringing our full data offering to life.

We will exploit information from various corporate systems either directly or indirectly. You will catalogue data ensuring quality controls are in place allowing users to have confidence in the outputs we deliver. You will also maintain and develop reports that drive insights and action from decision makers. To do this you will have some SQL knowledge.

We work with diverse groups of users, unpicking complex problems and issues. You will have a critical mindset and look to challenge these problems to understand the root cause.

Responsibilities include but are not limited to:

  • Oversight of and hands on configuring, monitoring, improving, and troubleshooting, as well as designing and implementing business improvements through the use and development of tools and systems
  • Providing expertise and guidance for teams on processes and best practices, as well as researching new technologies as a subject matter expert to enable business teams to be more effective
  • Proposing / delivering solutions working with Group Commercial Directorate (GCD) challenges, build a view of future needs and develop solutions
  • Developing problem statements to evaluate user needs and propose potential solutions
  • Analysing GCD products with a view to improve these, giving time back

For further information, please see the attached Role Profile.

Person specification

About you:

We are looking for someone who has exceptional communication skills and can express themselves in a confident and concise manner with colleagues at all levels. You will represent the department both professionally and clearly, ensuring key messages are delivered to both internal and external stakeholders in a timely fashion.

Excellent organisational skills are required and you will be able to manage and filter workflow as well as organise and prioritise your work to maximise productivity and achieve all deadlines. You will be highly adaptable and flexible, adjusting to the requirements of the role.

You will work flexibly and have the ability to adapt to the requirements of the role.

Additional Information:

A minimum of 60% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance.

Occasional Travel To Other DfT Offices May Be Required.


We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together
  • Managing a Quality Service
  • Delivering at Pace


Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.

When considering applying please look at how your experience relates to the role, and within your CV and Personal Statement please provide detailed evidence of your experience of the following :

  • A strong understanding of management information, databases, and corporate systems
  • Accurate assessment of data with strong IT skills
  • Ability to understand and analyse complex business requirements and plan technology. roadmaps
  • Assist on automation and simplification of business processes and work tasks using Power Platform tools
  • Using system administration tools to investigate, diagnose and resolve potential complex and/or high-risk problems to maintain service level agreement levels

Please fully utilise the 1250-word count when completing your personal statement.

The sift is due to take place from Monday 4th December 2023.

Interviews are likely to be held from Monday 8th January 2024.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The selection process will be designed specifically for the role. As a result, your assessment will include:

  • An interview
  • A Data exercise with Presentation

This interview will be conducted online via MS Teams. Further details will be provided to you should you be selected for interview.

You’re encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

For further information on Success Profiles visit our Careers website .

Reasonable Adjustments

As a Disability Confident Leader employer, DfT is committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you’re deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Pre-employment Checking

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

Feedback will only be provided if you attend an interview or assessment.


Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality Requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : Samantha Williams
  • Email :

Recruitment team

  • Email :

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email:

If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Please let the company know that you found this position on this Job Board as a way to support us, so we can keep posting cool jobs.