Job description

About us

Our mission is to accelerate the world’s transition to more meaningful work. By automating repetitive, data-intensive tasks and processes at scale, WorkFusion eliminates mundane business activities so companies can serve their customers faster and better. As a world leader in process automation for banking, financial services, and insurance, we offer an unrivaled digital workforce platform that enables enterprises to increase workforce capacity, enhance customer satisfaction, and ensure ongoing compliance. We compete in the world’s fastest-growing software segment and are growing at record pace with customers and team members spanning the globe.


WorkFusion is looking for a skilled Sr. Data Scientist to join our NYC team in building exciting new automation capability through design and implementation of cutting-edge AI. This position requires a data scientist with a deep understanding of Machine Learning techniques and hands-on experience applying them to solve business problems. At WorkFusion, we apply machine learning and statistical techniques to classify and extract relevant information from vast amounts of structured and unstructured documents. This role encompasses data acquisition, feature engineering, model development and experimentation. An objective, data-driven approach to experimentation, combined with the ability to fit research to business objectives are key to success. In addition to active teamwork within our talented data science team; this role requires collaboration with Data Analysts, Professional Services, Product and other business stakeholders. This role presents the unique opportunity to apply machine learning and achieving tangible business outcomes while learning and growing professionally with a cross-cultural and talented Data Science team.

Key responsibilities

  • Translating business requirements into ML model specifications
  • Collect, clean and study data
  • Design and conduct experiments
  • Design feature extractors, post-processors and other ML transforms as necessary
  • Design models and ML architectures, implement training, testing and collect metrics
  • Infer results from metrics and create visualizations
  • Present results to stakeholders
  • Build or extend machine learning frameworks as necessary
  • Troubleshoot customer problems related to WorkFusion’s AutoML framework
  • Support professional services engagements by implementing custom solutions
  • Research applicable Machine Learning techniques by reading latest academic papers, attending conferences and interacting with peers in the ML community
  • Follow ML best practices
  • Work with Engineering to help integrate latest research models into production environments


  • Master’s degree in Computer Science, Math or Physics with 5+ years of professional work experience involving Machine Learning OR
  • Fluency with Python, Numpy and Pandas
  • Java programming skills are a plus
  • Expertise in data analysis, classical machine learning
  • Experience applying Regression, Classification, Clustering
  • Experience applying Decision Tree, Random Forest, SVM, Naïve Bayes
  • Familiarity with Deep Learning approaches (CNN, RNN, GAN, POS, BERT, Stanford CoreNLP, Spacy)
  • Experienced in applying Scikit-learn / TPOT
  • Working knowledge of Tensorflow, Keras or PyTorch
  • Experience with AutoML frameworks like H2O Driverless ai are a plus


  • Location flexibility – we are a remote-friendly company
  • High impact work on building and scaling cutting edge AI and ML products including ML Ops and federated learning
  • Comprehensive benefits package:
    • Medical insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Pension plan

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