Job description

Summary

The Office of Human Capital Services (HCS) Workforce Planning and Strategic Analysis (WPSA) Division oversees policy development, procedures, and programs for VBA's nationwide human resources (HR) activities. Provides effective, efficient, direction, control, and operation of VBA nationwide programs and services through coordination with the Human Resource Centers (HRC). Ensures appropriate policies and plans exist to recruit, retain, and advance VBA employees.

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Duties

  • Employ statistical techniques and data mining principles to analyze HR data sets using business intelligence tools like SQL, PowerBI, and Python.
  • Develop predictive models to forecast workforce needs, identify retention risks, and anticipate skill gaps.
  • Monitor, track, and prepare data-based responses to include human capital management reporting, charts, graphs, statistical analysis to include forecasting, and narrative assessments for presentations and briefings for leadership.
  • Supports the identification of trends, problem areas, inefficiencies, and inconsistencies in operations through deep dives into existing data and through the development data warehouse.
  • Responsible for identifying the methods, processes, algorithms, tools, and systems to extract and interpret findings from varied structured and unstructured datasets.
  • Facilitate cross-departmental collaboration to support data initiatives, ensuring seamless integration and alignment with VBA’s broader goals.
  • Analyze and evaluate (on a quantitative and/or qualitative basis) the effectiveness of line program operations in meeting established goals and objectives.
  • Design and conduct surveys and focus groups to gather qualitative data on customer satisfaction and engagement.
  • Work with teams of senior level managers, supervisors, business line staff, technical staff, contractors, and groups of experts (IT, data analysts, and training) to implement business system initiatives.

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Requirements

Conditions of Employment

  • You must be a U.S. citizen to apply for this job.
  • Selectees are subject to a background/suitability investigation.
  • Selective Service registration is required for males born after 12/31/1959.
  • A probationary period may be required for employees and supervisors.
  • A complete application package; Resume, Transcripts, etc.
  • Selected applicants will be required to complete an online onboarding process.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/03/2024.

The Office of Personnel Management's (OPM's)Individual Occupational requirements and/or group qualification standards covering white collar occupations in the Federal competitive service can be found: Here



Note:
Applicants must meet both the Individual Occupational Requirement (IOR) and the Specialized Experience as stated below.

Use the Group Coverage Qualification Standard for Professional and Scientific Positions for this series in conjunction with the Individual Occupational Requirements described below.

Individual Occupational Requirement (IOR) Basic Requirements:



  • Degree: Mathematics, statistics, computer science, data science or field directly related to the position. The degree must be in a major field of study (at least at the baccalaureate level) that is appropriate for the position.

or

  • Combination of education and experience: Courses equivalent to a major field of study (30 semester hours) as shown in paragraph A above, plus additional education or appropriate experience.

Specialized Experience:

GS-12: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-11) in the federal service or equivalent experience in the private or public sector. Specialized experience is work experience that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position. Specialized experience for this position is defined as: (1) experience using qualitative and quantitative data analysis methods to measure program performance effectively and optimize program performance; and (2) experiencein data analytics with practical hands-on experience in SQL, business intelligence software, and statistical analysis techniques; and (3) experience identifying trends, problem areas, and inefficiencies through in-depth data analysis.

There is not provision to substitute education for experience at the GS-12 grade level.

GS-13: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-12) in the federal service or equivalent experience in the private or public sector. . Specialized experience is work experience that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position. Specialized experience for this position is defined as: (1) experience using a range of qualitative and quantitative methods to assess and improve program effectiveness and streamline management processes and systems; and (2) advanced experience using analytical tools like SQL, Power Query, business intelligence platforms, and statistical analysis techniques for data-driven decision-making; and (3) experience applying various analytical methods using SQL, Excel, and business intelligence tools for complex data analysis and reporting; and (4) experience conducting comprehensive data reviews to identify actionable insights and operational challenges while adhering to legal and regulatory standards.

There is not provision to substitute education for experience at the GS-13 grade level.



Note:


Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.

Education

An unofficial or official copy of your transcripts must be submitted with your application if you are basing all or part of your qualifications on education.



Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education: http://ope.ed.gov/accreditation/

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Additional information

This is a Virtual Position. The selectee must report to their local VBA Regional Office a number of times currently designated by VBA policy.

Work Schedule: Regular office hours, Monday -Friday, 8:00 AM - 4:30 PM. Alternate work schedules may be available.



Physical Requirements:
The work is sedentary.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full performance level of this position is grade GS-13.

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility may be discussed during the interview process. Telework is subject to approval by individual supervisors and managers, is considered a privilege not a right, is subject to approval based on performance and other varying factors, and is not guaranteed.

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf.

This job opportunity announcement may be used to fill additional vacancies.

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  • Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

VBA Human Resources Center - Central Office

810 Vermont Ave NW

Washington, DC 20420

US

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