Alkami Technology

Sr. Data Analyst

Job description

Alkami builds and delivers the nation’s most innovative cloud-based digital banking (online and mobile apps) for Credit Unions and Banks with over 11M contracted users on our platform. Segmint, an Alkami Solutions Team, offers market-differentiating AI modeling solutions for Financial Institutions. Through our bold investments in technology and people, our clients confidently grow, adapt quickly, and build thriving digital banking communities to compete against the Megabanks. Founded over 12 years ago with headquarters in Plano, Alkami is one of the fastest growing software companies in Texas. To share just a few of our recent recognitions: Best Place to Work in Fintech; Inc. 5000 America’s Fastest-Growing Private Companies; Best & Brightest to Work for Nationally; and, Comparably’s Best for Workplace Culture. With every Alkamist being provided ownership in Alkami, we are obsessively intentional about our culture: optimistic-perseverance, caring-collaboration, transparent-communication, courageous-innovation, trusted-accountability and real-fun. Beyond intentional culture, our commitment is to attract and retain amazing talent by fostering a high-growth, dynamic and rewarding environment; providing great benefits; making meaningful investments in learning and development; celebrating our successes together in remarkable ways; and, ACTing together by taking time to give back and volunteer.

Position Overview:

The Business Data Analyst will work directly with the VP of Data and Analytics to support internal and external clients and consumers of Segmint’s transaction driven insights. This role will be immersed in transactional data.

Duties include both ad-hoc querying as well as deployment and monitoring of automated reports and data visualizations using a variety of graphical and programming tools over multiple data sources in a SOC2-compliant, distributed cloud computing environment, at scale. Applicants should have strong analytical, organizational, and communication skills and a motivated, inquisitive mindset. Applicants should be able to get intimately familiar with presenting data and communicating insights derived from data. Applicants should excel at communicating with both technical and business stakeholders.

A successful person in this role will influence how the organization thinks about data and be a key part of the team driving the direction of our transaction cleansing product.

Key Responsibilities & Duties:

  • Support VP of Data and Analytics to manage client success for MPC and market insights
    • Monitoring MPC Results
    • Interrogating data to identify matching errors by looking at things like anomalous transaction amounts, mismatched MCC codes, or other methods.
    • Prepare merchant payment cleansing POC presentation decks including metrics and visualizations
    • Uncover new insights from data and explain how these insights connect to customer business opportunities.
    • Monitor industry trends and topics of interest and identify areas of data where Segmint insights can drive thought leadership.
    • Develop and monitor metrics that may indicate that there is a string change causing a matching issue for particular merchants.
  • Support data insights requests from internal teams (Product/Marketing/CS)
  • Investigation and development of meaningful benchmarks across institutions
  • Investigating unused data fields and innovating on new KLIs that should be developed
  • Present results of data interrogation to external and internal customers


  • 4+ years data/business analyst role in banking, financial services industry, or related
  • Advanced knowledge of Excel, SQL (PostgreSQL or other), and BI Tools (Quicksight, Tableau, Spotfire, etc.
  • Experience with relational data models and working with large data sets (1 TB+)
  • Bachelor’s degree or higher in statistics/finance/other quantitative study, or equivalent work experience

Desired Skills:

  • Data Quality, Data Integration, Data Governance, ETL
  • Web visualization/interface software development, particularly with D3.js

Cool Things to Know:

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits. Did you know every Alkamist has ownership in Alkami?

Work Authorization: We cannot offer employer sponsorship at this time; candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search — we know who you are and we love you, but we don’t need you right now.

The Important Stuff:

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages. #LI-REMOTE

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