Senior Customer Data Engineer

Company:
Location: Austin, TX 78702

*** Mention DataYoshi when applying ***

This is a 100% Remote position based in Austin, TX with the potential for domestic and international travel in the future

Our client is a financial trading analytics and regulatory compliance software company that provides services to clients ranging from the biggest investment banks and stock exchanges to the industry’s newest rising stars.

Our client is seeking a motivated professional who will be responsible for managing all technical aspects of our clients’ experience. You will work with a team in a relaxed, collaborative environment to make sure clients are getting the most out of our products by identifying and solving problems related to client data processing and reporting. Scope of work includes answering client questions, troubleshooting errors, investigating data discrepancies, writing scripts as necessary, working with client counterparties, client onboarding, and adjusting database schemas.

What you’ll do:

  • Work directly with clients to support data processing and reporting needs
  • Manage client databases
  • Write scripts for client onboarding, client support, automate routine error messages, and streamline error notifications.
  • Create and customize client reports
  • Research and recommend alternatives when faced with challenging business or technical problems
  • Work with other team members to address client reliability, functionality, and performance-related issues
  • Participate in ongoing and future audit and compliance requirements for clients

What you need to join our team:

  • Strong analytical skills, attention to detail, patience, and excellent problem solving/troubleshooting skills
  • Strong SQL experience, with a preference for Postgres
  • Experience working in UNIX / Linux environments
  • Experience in financial services or capital markets preferred.

Benefits:

Competitive salary and a wealth of generous benefits including health, dental, and vision plans, 401k matching, and opportunities to share in the success of the business. Our employees also receive cell phone allowances, career training, 3 weeks PTO, fully stocked kitchen, frequent company-paid lunches, events, and flexible work schedules.

*** Mention DataYoshi when applying ***

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