Data Scientist for Customer & Claims Analytics

Location: Ballerup

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Data Scientist for Customer & Claims Analytics

How can we improve our customer acquisition by tailoring what we display in ads based on available marketing data? How do we optimize activation and retention growth rates by personalizing offers with models based on customer data? How can we make our claims process better by building machine learning models that process a claim efficiently while screening for fraudulent activity?

Sounds like a fun challenge? Then it might be you we are looking for as our Data Scientist!

About you / Building mission-critical ML applications

We are looking for a passionate, self-driven and ambitious Data Scientist who has experience with building mission-critical machine learning applications. You will have a unique opportunity to make a huge impact on the bottom line through the design and implementation of cutting-edge data products. The ideal candidate will have a strong modeling aptitude and bring the following skills:

  • A strong educational background in Machine Learning, Statistics, Mathematics, Operations Research, Economics or a related technical field.
  • Demonstrable Python programming expertise and a good grasp of programming concepts.
  • Strong working knowledge of machine learning algorithms in general.
  • You are well-versed in the art of building deep learning models with proficiency in TensorFlow or PyTorch.
  • Experience with NoSQL databases is a plus.
  • Understanding of spoken Danish.

About the role / Put your expertise into play and make an impact

As our new Data Scientist, you will be part of the Customer & Claims Analytics data science team, where you will be responsible for designing, building, and scaling machine learning algorithms for processing and analyzing large streams of data in real-time. The team’s core mission is to continuously improve every customer’s relationship with Tryg by leveraging our data to make relevant and timely content, product and claim recommendations. Individuals on the team are highly motivated and laser-focused on building new value-creating data products.

Our technology stack includes Azure, Kafka, GraphQL, MongoDB, Docker, Kubernetes and Python. On this platform, the team develops machine learning models exposed through APIs, builds feature tables for production systems and designs experiments for detecting causal patterns. The work we do directly benefits our customers through Tryg’s various business units, and we always measure impact with scientific methods. An important part of the job is to communicate directly with our business stakeholders by presenting insights that will shape and optimize our decision-making process.

We are looking forward for you to get in touch

You will be part of a dedicated team of top professionals who implement Tryg’s strategic ambitions based on a highly amplified data architecture. You will get a large personal responsibility and wide opportunities for learning and growing your knowledge.

Send your application as soon as possible and no later than 14th of March 2021 , as we’ll be conducting interviews continuously and close the process when we have found the right candidate.

If you have any questions regarding the role, you are welcome to contact Benjamin Falkeborg, Head of Customer & Claims Analytics at

Location: Ballerup (Copenhagen area)

We encourage everyone regardless of gender, age, background, disability or origin to apply for the position. We are proud to have high employee satisfaction, strong professionalism and equal opportunities to develop your career in the Tryg Group. Tryg is the largest non-life insurance company in Denmark with activities in Denmark, Norway and Sweden. In Denmark, the Group includes Tryg, Alka, TJM and Tryg Garanti. TryghedsGruppen is the majority shareholder of the Tryg Group and is behind TrygFonden. Every day we strive – each in our own way – to create peace of mind in Denmark and we affect the lives of most Danes. Read more at

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