Sr Data Scientist

Location: Hyderabad, Telangana

*** Mention DataYoshi when applying ***

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

This position is with the service now big data team. The big data team is responsible for:

  • Collecting, storing and real time access to large amount of data
  • Provide real time analytic tools and reporting capabilities for various purposes including:
  • Monitoring, alerting and troubleshooting
  • Anomaly detection
  • Capacity planning
  • Data analytics

The big data team is a central player in the Service now organization. Our mission is to Deliver state of the art Monitoring & Analytics solution by employing new tools, systems and methodologies that improves our Operations, Support and Product Development allowing them to have increased customer satisfaction


  • Actively contribute to design and implementation of data science and data analytics related projects.
  • Provide assistance with data collection, querying and storage.
  • Develop processes and tools to monitor and analyze model performance and data accuracy.
  • Mine and analyze data @scale to drive optimization and improvement of product development and other business outcomes.


Must have Skills

  • Proven machine learning expertise
  • Experience in machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and knowledge of their real-world advantages/drawbacks.
  • Experience using programming languages SQL/Python/Java to manipulate data and draw insights from large data sets.
  • Statistical analysis and Mathematical Modeling.
  • Required MS Degree or PHD in Computer Science or equivalent experience
  • 5+ years of overall experience with at least 2 years in big data/ Data Science positions

Desired Technical Skills

  • Solid understanding of data structures, algorithms, object oriented design and patterns
  • Experience building highly scalable solutions in data storage, real-time analysis and reporting for multi-terabyte data sets using technologies like: Impala, Hive, Spark and Hadoop environment in general.
  • Ability to learn quickly in a fast-paced, dynamic team environment.
  • Highly effective communication and collaboration skill


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

*** Mention DataYoshi when applying ***

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