Tableau Specialist

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts, cultural institutions, attractions and immersive experiences through a combination of modern technology, beautifully simple design, and the art of listening.

Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

With a presence across both the US and international markets such as the UK and New Zealand, we are anticipating robust growth in 2024-25.

Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”.

Job Summary

The Tableau Specialist is responsible for the development, training, and maintenance of Tableau dashboards for use by our external clients and internal teams. This role will be key in expanding and promoting Tableau usage throughout the organization. They will be tasked with leveraging the wealth of information available in our Snowflake data warehouse to create insightful and reliable reports. This position reports directly to the Senior Data Scientist.

This position is full-time and fully remote. Candidate must be located in the New York Tri-State area. Although this is largely a remote role, there may be times where you will be expected to get together in-person in NYC. The schedule for this position is typically Monday through Friday, however, this position may be required to work occasional weekends as needed.

Essential Duties and Responsibilities

• Formulate, suggest, and manage data-driven projects which are geared at furthering the business's interests.
• Scope, design, and develop dashboards and reports using Tableau.
• Provide training sessions for users to familiarize them with using Tableau.
• Maintain consistent quality and naming conventions across a large suite of reports.
• Provide ongoing support for users with any issues or questions in using Tableau.
• Document reports for later reference.
• Update reports as needed to align with new product features.
• Become a subject matter expert on the database and its functionality.
• Surface any data integrity or quality issues to the relevant engineering team.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Minimum Requirements

• Bachelor’s degree
• At least three years of Tableau experience
• At least two years of SQL experience
• Preferred:
  • Tableau Public Link
  • Tableau Data Analyst Certification
  • Snowflake experience
  • SSRS experience
  • Tableau Desktop Specialist Certification

Essential Skills

• Strong oral and written communication skills.
• Ability to work both independently and in a team environment while managing multiple projects and deadlines.
• Possess strong analytical and problem-solving skills.
• Ability to explain technical concepts in an understandable way.
• Excellent organizational and attention to details skills.

Equipment/Software/Tools

• Tableau Cloud & Server
• Google Suite
• Slack   

Our Core Values

Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work.

Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute.

Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work.

Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations.

Commitment to Diversity

TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace.

We are focused on building a culture that acknowledges and values diversity, equity, and inclusion.

Compensation & Perks

• Base annual salary range of $75,000 - $105,000, commensurate with experience. 
• Annual bonus based on performance and company success
• 100% paid medical, dental and vision benefits for employee and dependents
• Company-paid life insurance
• Traditional and Roth 401k plans
• Learning & development opportunities
• Flexible scheduling
• Generous PTO and holiday schedule
• Remote work environment

Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing accommodations@tixtrack.com.